Help Center

It is recommended to use around 40°C (104°F) warm water for cleaning. To avoid damaging the fountain, never wash it at a temperature above 50°C (122°F).

No, we don't recommend our customers to wash KittySpring by dishwasher as high temperature steam and water may cause potential damage to the KittySpring.

Yes but only if your dog is small and drinks the same amount of water as cats, i.e. almost 0.8oz/lb daily. Bigger dogs will need their fountain to be refil...

Of course! The wide and shallow dish makes the fountain perfect for use by two cats. Just remember, the frequency of refilling the bottle increases with the...

There is no need for your cat to do anything but drink! The pink spot on the dish is not a button but a simulation stone to add a natural touch to the fount...

Fill the bottle with water and easily set it back on the fountain with a slight rotation.

The fountain provides water to your cat using gravity alone. Once your cat licks a few drops, the water flows from the bottle into the dish. So the dish is ...

To maintain your cat’s hygiene and health, it is recommended to clean the water dish every 2 days. This works out perfectly in time when you need to refill ...

KittySpring is made from FDA and RoHS certified materials and is thus totally safe for your cat. 

No, Kitty is driven by gravity and air pressure instead of electric power or batteries to supply water to your cat.