Help Center

We chose to use Bluetooth for our communication protocol because it's a very low-power solution compared to Wi-Fi. This also means, however, that the W...

All your family members can have fun with Wickedbone on the app. But please make sure that there is only one device connected to the toy at the same time.

Wickedbone itself does not come with sound. Its APP can be set to make a sound when the button is clicked to select the mode.

The toy works perfectly on hard, low-pile carpets, but not that well on high piles. We still suggest indoor plays for the best experience of Wickedbone.

Before connecting your smartphone to Wicked bone, it requires to be activated. To do so, please plug in the cable to charge the bone for a few seconds until...

Ideally, charged once for 1 hour, Wickedbone lasts over 40 minutes in the drive mode and over 4 hours in the interactive mode.

Wickedbone is designed as a smart and interactive toy for dogs and their parents, as they can play together by driving the bone through the app. The tires ...

Nope, frequent contact with water or other fluids may cause potential damage to the device itself.

Wickedbone app now is available at Google Play and the App Store on iOS. Simply search Wicked bone and you will easily find it or you can download the Wicke...

The bone-shaped charging port cover in the middle of the Wickedbone body could be removed, then use the USB cable to charge the Wickedbone.